Privacy Policy

We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.

TruAqua.com is committed to providing you with a high-quality shopping experience with respect for your security and privacy.

Secure Ordering

Orders placed at TruAqua.com are secure. Our dedicated servers are equipped with industry-standard Secure Sockets Layer (SSL) data encryption technology that enables anyone using an SSL-compatible browser (such as Google Chrome, Internet Explorer, Mozilla Firefox, or Apple Safari) to send and receive data from our server in encrypted form. When you click on “checkout,” our server will automatically transfer you into a secure mode if supported by your browser. Most browsers give an indication that you have a secure connection by showing a closed lock in the URL window at the top of the browser window. In all cases, the displayed URL will show https instead of HTTP. If you get an error when you try to enter secure mode, it may be that you have an incompatible browser, or you are behind a firewall that does not support encrypted transmissions. You may need to contact your ISP or system administrator to resolve these problems. Please feel free to place your order 24/7 through our secure website or you can phone in your order by calling us at 888-915-2782 Mon – Fri 9:00 am to 5:00 pm Pacific Standard Time.

E-Mail

TruAqua.com does not share e-mail addresses with third parties. When you order online, you will receive confirmation e-mails and, in some cases, a follow-up e-mail asking you to rate your experience.

Mailing Address

Information is not provided to any agencies or companies for marketing or commercial purposes. On rare occasions, we may disclose specific information upon governmental request to assist with fraud protection or investigation.

Use Of Cookies

TruAqua.com uses “cookies,” small files stored by your browser to store the contents of your shopping basket between visits. We also use cookies for site traffic information, to indicate your account login status as well as remembering your search and navigation preferences. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent cookies. If you disable cookies on your browser, our shopping basket will not be able to log you in, so please phone your order in at 888-915-2782 Mon – Fri 9:00 am to 5:00 pm PST.